66RFE transmission with PO735 & PO871 codes

[boots]

My '16 Wagon had a issue not shifting out of 4th on the highway a couple months ago, I crawled home with it under 50mph for last 20miles, then took to dealer, they let it sit a week in the lot, and of course by the time they looked at it it wouldn't replicate the issue, fast forward a couple months, going down high way starts again, this time I get a code,also after the highway it was shifting right from stop to 4th...then 5th.. so...its doing crazy stuff, I was able to get to Auto Zone to get a print out for the a-hole dealers, so, they let it sit six days and then clear the codes and then tell me they can't replicate it it AGAIN ... im like what the f.... rip that thing open.. she's like come come pick it up if it happens again we'll do something. this truck as 38k never towed... I see there was a solenoid recall, but I ever got that... and she says I'm all up to date.... I told them to take that out today and ride it hard till it blows a code....

Now I'm on hook for weeks rental again... no warranty issue. BS. Any idea's

[boots]

Got truck back from dealer, was still shifting like crap, took it for 40 mile ride on highway, it was shifting really bad....but no codes... on way back it was stuck in 4th right away after turning around , I called the dealer as I was driving and told em and she said to bring it in... I took pics and showed tech, and He's going to open it up, Finally. They charged me $140 for that privilege, right now I don't even care. My rental is a Chrysler 300S ....moves pretty good, but it aint no Wagon '

[boots]

Did I mention the dealer is going to rip that transmission apart? Cant wait!

[boots]

I called dealer 8 days after leaving truck there after I road tested it for them and gave them photos and proof of tranny stuck in 4th (and other issue's) , this is after them having it for 7 days and they telling me to come pic it up, today they tell me the trucks been in the transmission shop but they are still diagnosing it.... so on it goes. I can tell em what's f'n wrong with it!

[Bill2014]

You are going into "Limp mode"
PO735 --> issue with 5th gear ratio
PO871 --> lack of fluid pressure

5th is an overdrive
consider a fluid change... and PO871 is likely coming first and then triggering the PO735 when it tries to shift into OD

[boots]

Thanks, on another test drive it would not shift outta 4th gear at highway speed... I called dealer this afternoon, they said it was at transmission shop and they are getting around to diagnosing it....maybe tomorrow or Friday.

[boots]

Well, Transmission shop says it needs a rebuild, no more specifics from dealer....parts on order. Chrysler approved it under warrantee

[boots]

Still not back from the shop.....

[boots]

Talked to the Transmission shop, still waiting on parts ... wtf

It will be a month tomorrow.

[ScubaSteve]

Talked to the Transmission shop, still waiting on parts ... wtf

It will be a month tomorrow.

Just FYI, Covid has really fawked with parts suppliers and manufacturing. I work in a body shop, and a lot of parts that would normally be in stock in a local store or warehouse are back ordered weeks out with upwards of thousands on backorder, including Chrysler/FCA products. Just a crap deal due to extraordinary circumstances, unfortunately.

[boots]

I understand, I brought that up with the transmission guy but my beef is the with the dealer leaving me in limbo for 2 weeks on their lot before getting it to the shop they sent it out to... This issue happened in Sept and they had it on the lot for 9 days before they looked at it, then gave me the its a-ok.... I brought it in with codes lit up, they should of been more responsive and tore that apart week one!!

My mistake to go back to them. The reviews for them are crazy bad.

Thanks for reminding me ... trying to keep my blood pressure down

[ScubaSteve]

I understand, I brought that up with the transmission guy but my beef is the with the dealer leaving me in limbo for 2 weeks on their lot before getting it to the shop they sent it out to... This issue happened in Sept and they had it on the lot for 9 days before they looked at it, then gave me the its a-ok.... I brought it in with codes lit up, they should of been more responsive and tore that apart week one!!

My mistake to go back to them. The reviews for them are crazy bad.

Thanks for reminding me ... trying to keep my blood pressure down

I get it man, I understand how frustrating that can be. I don't know if you had scheduled an appointment or if it was kind of a random drop off with them, but I know here in the body shop if something gets left with us out of the blue, we can't always get to it right away. 9 days is a bit excessive though.

I went through hell with a local dealer trying to get a wiring harness replaced that an exhaust shop messed up and was paying to have done, but the dealer fought me on trying to repair it rather than replacing it. Ultimately spent 7 months of back and forth to the dealer for them to finger-f*** my truck to death before I made them buy me a harness so I could do the job myself and fix all the other shit they broke or damaged. 4.5hr of labor start to finish on my end to pull bed, bumper, lift cab, drop fuel tank and replace the chassis harness vs 6-7 months of back and forth and their trained tech getting paid 28+ hours for his hackery.

Dealerships ain't shit when it comes to service...and don't even consider filing a complaint with FCA. You can have all the dealer dead to rights with documented phone calls and recorded conversations, but they will side with the dealer.

I hope the best for ya'.

[boots]

The PW is back home ... just a quick test drive home but she's driving great the guy at the transmission shop went thru that that old one at replaced a long list of parts. Not sure the pic I posted will show up with all the parts. I may have to go give that guy a a gift card for the BBQ joint in his neighborhood.

37 days $1200 in rental $140 in diagnostic, $100 in deductible, ... My max care plan will cover up to $35 a day on rental so I will get a big chunk if not all that back...

[Mule007]

Glad you have it home!

[boots]

Had a 50 mile trip out in the snow this morning, mostly highway speed..the truck has never shifted so smoothly. It's not hanging in 2nd anymore, getting right up to 4th, hitting 6th nice and smooth on highway.... everything was nice smooth, downshifts are perfect.

[RustyPW]

[Bill2014]

Had a 50 mile trip out in the snow this morning, mostly highway speed..the truck has never shifted so smoothly. It's not hanging in 2nd anymore, getting right up to 4th, hitting 6th nice and smooth on highway.... everything was nice smooth, downshifts are perfect.

There you go!