Rear diff piled up. Dang it.

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julesman64
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Rear diff piled up. Dang it.

Post by julesman64 » Sat Apr 19, 2014 4:10 am

Sorry but I have to rant a little. So depressed...... only 26,500km/16,500 miles and my rear diff on my '12 Laramie PW totally piled up on me. No previous issues or noises, took about an hour highway drive to pick up some parts the next town over, had to get towed home. As soon as I let off the gas pulling off the main highway towards the parking lot, I started to hear a very loud growling noise. Hopped out and the pinion bearing was visibly misaligned and smoking hot, little bit of gear oil had leaked out and lightly spattered the diff housing. :angry:

Towed to the nearest dealership, they opened it up and it's totally destroyed inside. Broken teeth on ring/pinion, schrapnel everywhere. Even all the components of the locker need to be replaced. Sounds like the only thing not completely wrecked is the housing, but it sounds like they might order a whole new rear end rather than rebuild. I have no idea what the initial failure was, like I said it was not making any noise on the highway, at least not anything louder than the usual 35's humming on the asphalt, and never showed any leaks of any kind, pinion seal, axle seals, diff cover, nothing. For the amount of destruction inside I would have expected some tell-tail "whirring" or jumping or something :wtf:

To top it all off, when the mechanic called the Tech line regarding getting it covered under warranty, they started asking for pictures of my dealer-installed lift and 35's, and questioning my coverage. I am not very mechanically inclined, but I would find it hard to believe that my lift would be the root cause of this kind of total failure. The mechanic told me that he's going to do his best to get it covered, otherwise they are willing to tow it 200 miles to the dealership who installed the lift when I bought it new last year, to have them fix it (one perk of living in a small town I guess).

Any ideas as to what might have been the first thing to go? The only think I can think of is a couple teeth broke on the highway (or possibly before), and they banged around until filings got into the pinion bearing and chewed it right out at highway speed. Or maybe the bearing went first and pieces took out the gears? I don't know. :sad:

A co-worker had mentioned to me that he'd heard these 4.56's were kind of known for ring gear issues? I've never heard that before, so I'm going to take that with a grain of salt. Guess I'll just have to wait until after the long weekend to find out how much headache (and heart-ache) this is going to turn into lol.

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Re: Rear diff piled up. Dang it.

Post by jeep_boy02 » Sat Apr 19, 2014 4:33 am

Wow... well if it was dealer installed then it should be covered still without worry. Even if not there should be no reason a lift and tires cause that! Problems with the "weak 4:56s" first I've heard of. hope all gets covered but that sucks big time man. Any mods to rear end?

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Re: Rear diff piled up. Dang it.

Post by julesman64 » Sat Apr 19, 2014 4:50 am

Air bags, also dealer installed. Can honestly say I've never even pumped them up past 10lbs. Have never really had the chance to carry or haul anything that heavy yet.

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Re: Rear diff piled up. Dang it.

Post by jeep_boy02 » Sat Apr 19, 2014 5:27 am

Hells fire! With the diff not even being got in to I don't see the issue. Especially all dealer installed. dealing with dealers tho with any mods can be difficult tho and that sucks balls. Its the reason why people pay extra for it... for the peace of mind that if something goes wrong we're covered, right? Except a lot of times now days its all about that one little thing that disqualifies you so they dont lose... sorry a bit of a rant but the truth and just like the marine corps, you do it cause you love it but more often than not you get to take that big green wieny sometime.

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Re: Rear diff piled up. Dang it.

Post by Will » Sat Apr 19, 2014 8:54 am

A lift shouldn't change it at all. Sounds like the lash was a tad off from the get go and it wore itself out. I've put 56,000 miles on a set a 35's and have 96,000 on the truck and have pulled trailers with back hoes on them. They're tough, unfortunately you just got "the one". The dealer better cover it in my mind. The u joint should go before the diff with a lift anyway. Don't let them jerk you around. Good luck
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Re: Rear diff piled up. Dang it.

Post by 04Ram2500Hemi » Sat Apr 19, 2014 9:28 am

Honestly I think it's going to be covered under warranty. 35" tires and air bags had nothing to do with it, and if they did it's all dealer installed anyway. You just happened to get a truck with a flaw from the factory. It sucks big time, but at least it was under warranty.
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Re: Rear diff piled up. Dang it.

Post by cruz » Sat Apr 19, 2014 11:23 am

04Ram2500Hemi wrote: You just happened to get a truck with a flaw from the factory. It sucks big time, but at least it was under warranty.
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Re: Rear diff piled up. Dang it.

Post by whitey » Sat Apr 19, 2014 11:49 am

I think the diff was set up wrong too. I have pushed mine pretty hard with no problems. I do a lot of stupid things with my truck.

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Re: Rear diff piled up. Dang it.

Post by TwinStick » Sat Apr 19, 2014 1:07 pm

May be a bad install. Pinion bearing nut could have been over tightened, under tightened, or just backed off & caused the mis-alignment. Or, the rear diff may have been under filled from the factory. They spec 5/8" below the fill hole. I feel that is too low. I put the axle up on ramps & fill to overflow & then quickly put the plug back in. I tow at max load with mine. No issues---yet. I do the same with the front axle, t-case & transmission.

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Re: Rear diff piled up. Dang it.

Post by AT's06PW » Sat Apr 19, 2014 3:29 pm

Don't see why it won't get covered. Pictures are the norm for things like this. We had a very lifted wrangler a few months back that had impacted a rock and it in turn completely twisted the rearend up, broke his drive shaft and completely destroyed his diff. A few pictures to digital imaging and it was covered.
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Re: Rear diff piled up. Dang it.

Post by julesman64 » Sat Apr 19, 2014 4:48 pm

I suppose I was a little concerned about the request of pictures. I've had a few large repairs on other vehicles warrantied before (had to get a whole new motor on my wife's '08 F150 at 50k 2 years ago) and they never hinted at not covering it. I think I'm mostly just a little choked that the diff crapped out in the first place with such low mileage and no real warning signs. Would have thought I'd get some noise or a leak with enough lead time to get it to the shop before it left me in a parking lot :doh:

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Re: Rear diff piled up. Dang it.

Post by 05PWrockcrawler » Sat Apr 19, 2014 6:34 pm

That sucks. I have 154,000 hard miles on mine and it's still going strong. I sure wish they made 5.13 gears for a 10.5 rear i would change mine out. Have to swap to a 11.5 to get those gears. Not really sure why. I've been putting my axle to the test. Hear people say there weak but haven't had a problem (except lockers/wiring issue). Have a few buddies running them on there rock crawlers with no problems.


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Re: Rear diff piled up. Dang it.

Post by AT's06PW » Sat Apr 19, 2014 8:40 pm

julesman64 wrote:I suppose I was a little concerned about the request of pictures. I've had a few large repairs on other vehicles warrantied before (had to get a whole new motor on my wife's '08 F150 at 50k 2 years ago) and they never hinted at not covering it. I think I'm mostly just a little choked that the diff crapped out in the first place with such low mileage and no real warning signs. Would have thought I'd get some noise or a leak with enough lead time to get it to the shop before it left me in a parking lot :doh:

Yeah I would be too. But don't worry pictures are standard issue for Chrysler when it comes to powertrain failures. And id definitely be upset that it went out so early. At least it was a parking lot and not on a trail somewhere far from help.
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Re: Rear diff piled up. Dang it.

Post by MSCH2112 » Sat Apr 19, 2014 9:16 pm

just get it to the dealer who installed lift and 35's. they should cover ya. the other dealer may not because they are relying on dodge headquarters to give the yea or nea. quite often dodge can blame it on tires and lift cause it all connects to drivetrain and not cover you. then you are up for a big fight and they got deep pockets.

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Re: Rear diff piled up. Dang it.

Post by twistedpw » Sun Apr 20, 2014 9:46 am

These 10.5's seem to have the odd one that is a POS. we a have 3 dodge 2500 gassers at work and my PW and one grenade'ed the rear-end at 73000km, mine has 120000miles the other two trucks are in between in mileage. The work trucks tow heavy all the time too the could have as much as 7 tonne behind them. One truck lost the out board pinion bearing and metal when through and F#€ked everything it was kind of cool to see the amount of damage a bearing roller can cause. I called dealer for part pricing, and they warrantyed it without question even though I took the axle out of the truck.
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Re: Rear diff piled up. Dang it.

Post by julesman64 » Thu Apr 24, 2014 4:36 pm

Well I went to check up on my truck yesterday. Lady at the service counter said the warranty claim hadn't been completed yet, but she didn't anticipate any issues. So I got to drive my truck home without any hassle. They didn't have all the service paperwork complete, so she told me to stop by today or tomorrow and they'd have a copy of everything for my records. So far so good! Went for a boot around town and out on the highway for a bit and everything seems good to go. Hopefully this is the end of this ordeal, I'm just glad to have my truck back! :wink:

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Re: Rear diff piled up. Dang it.

Post by TwinStick » Thu Apr 24, 2014 7:52 pm

:rockon:

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Re: Rear diff piled up. Dang it.

Post by leo72987 » Fri Apr 25, 2014 10:22 am

That's great news I was going to say I have 160,000 miles on my power wagon no leaks or issues from the axles. Do you know if the dealer just swapped out the whole axle assembly?
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Re: Rear diff piled up. Dang it.

Post by julesman64 » Fri Apr 25, 2014 11:00 am

I don't think so. I got a glimpse of the parts list and it looked like they just rebuilt everything. Been checking it 4 times a day for leaks, looks good so far!

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Re: Rear diff piled up. Dang it.

Post by TwinStick » Fri Apr 25, 2014 11:07 am

My dealer would NOT even be able to do that. They would send it out. They don't even do alignments, they send it out & charge you $60 on top of alignment shop fee to drive it back & forth !!!

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Re: Rear diff piled up. Dang it.

Post by PowerWagonOn40s » Wed Jul 15, 2015 12:32 pm

im having the same issue was driving back from the city and once i got home and was decelerating i herd some grinding and such sound. was thinking the ujoint was completly shot but it there is lots of play in my rear end and now if i drive it, it grinds bad, called dodge and he said he will try and warranty it but if chrysler asked for a picture i may be hooped. i got 40" tires and 8" lift? i play hard with it but hoping it isnt major. i got a 2011 powerwagon with 4.56s too so must be a common problem. does anyone know what i should look for if i have to buy the parts? im really hoping they will warranty it but i got 94,000km and warranty up at 100,000kms. small town so hoping they will be good.
julesman64 wrote:Sorry but I have to rant a little. So depressed...... only 26,500km/16,500 miles and my rear diff on my '12 Laramie PW totally piled up on me. No previous issues or noises, took about an hour highway drive to pick up some parts the next town over, had to get towed home. As soon as I let off the gas pulling off the main highway towards the parking lot, I started to hear a very loud growling noise. Hopped out and the pinion bearing was visibly misaligned and smoking hot, little bit of gear oil had leaked out and lightly spattered the diff housing. :angry:

Towed to the nearest dealership, they opened it up and it's totally destroyed inside. Broken teeth on ring/pinion, schrapnel everywhere. Even all the components of the locker need to be replaced. Sounds like the only thing not completely wrecked is the housing, but it sounds like they might order a whole new rear end rather than rebuild. I have no idea what the initial failure was, like I said it was not making any noise on the highway, at least not anything louder than the usual 35's humming on the asphalt, and never showed any leaks of any kind, pinion seal, axle seals, diff cover, nothing. For the amount of destruction inside I would have expected some tell-tail "whirring" or jumping or something :wtf:

To top it all off, when the mechanic called the Tech line regarding getting it covered under warranty, they started asking for pictures of my dealer-installed lift and 35's, and questioning my coverage. I am not very mechanically inclined, but I would find it hard to believe that my lift would be the root cause of this kind of total failure. The mechanic told me that he's going to do his best to get it covered, otherwise they are willing to tow it 200 miles to the dealership who installed the lift when I bought it new last year, to have them fix it (one perk of living in a small town I guess).

Any ideas as to what might have been the first thing to go? The only think I can think of is a couple teeth broke on the highway (or possibly before), and they banged around until filings got into the pinion bearing and chewed it right out at highway speed. Or maybe the bearing went first and pieces took out the gears? I don't know. :sad:

A co-worker had mentioned to me that he'd heard these 4.56's were kind of known for ring gear issues? I've never heard that before, so I'm going to take that with a grain of salt. Guess I'll just have to wait until after the long weekend to find out how much headache (and heart-ache) this is going to turn into lol.
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Re: Rear diff piled up. Dang it.

Post by olyelr » Thu Jul 16, 2015 12:40 am

You only have 16,500 miles on your '12?! DAMN

Hope everything is all good now. Just a little hickup in the start to a long life for the pw.
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Re: Rear diff piled up. Dang it.

Post by TwinStick » Fri Jul 17, 2015 1:56 am

Question: How can a "pinion bearing fail due to lack of lubrication" on a new truck, filled from the factory w/full synthetic fluid, to spec, with no leaks, that has never had the diff cover removed ???

My answer: It is under filled on purpose from the factory. But i have trust issues :lol: .

When you google "dodge rear axle problems", you get 707,000 hits in .33 seconds. :wtf:
I have overfilled all 3 of my dodge trucks front & rear axles, t-cases & my manual transmission on my PW with zero issues. I towed at max load until recently, when we downsized to our new Starcraft AR-ONE EXTREME 18QB.

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Re: Rear diff piled up. Dang it.

Post by TrueBlue13PW » Fri Jul 17, 2015 12:36 pm

TwinStick wrote:Question: How can a "pinion bearing fail due to lack of lubrication" on a new truck, filled from the factory w/full synthetic fluid, to spec, with no leaks, that has never had the diff cover removed ???

My answer: It is under filled on purpose from the factory. But i have trust issues :lol: .

When you google "dodge rear axle problems", you get 707,000 hits in .33 seconds. :wtf:
I have overfilled all 3 of my dodge trucks front & rear axles, t-cases & my manual transmission on my PW with zero issues. I towed at max load until recently, when we downsized to our new Starcraft AR-ONE EXTREME 18QB.
I don't use google for anything and the search engine I use doesn't give number of hits. But I bet if you type in the same for GMC, Chevy, or Ford you'll get just as many hits. I have never had a rear diff issue on any of my trucks. It happens to all the manufactures a bad one gets out. Ram stood behind it and fixed it. More than I can say with how for has treated me and my company. We had a 2011 F250 that had a transmission that sounded like a hammer hitting an anvil at times. The said that was "Normal" :doh: Many issues with the 6.0 and 6.4 power strokes we had. They didn't stand behind any of them so guess what. All our trucks newer than 2012 are Ram. Ram has not missed a beat very few issues for us and the few we have had they took care of without question.

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Re: Rear diff piled up. Dang it.

Post by Shockracer » Sat Jul 18, 2015 9:00 am

The 4.56:1 being weak refers to small axles, Dana 30 size axles or smaller. That size axle, a 4.56:1 gearing is the highest (numerically) you can go and makes the pinion gear vary small creating a weak point. With larger axles, ring and pinion are much larger which is one reason 1 ton axle swaps are popular in the off-road community, and the ability to go to even higher (numerically) gearing.

Sometimes a spring or cap screw will break from the LSD which can start the carnage if it lands right. As with all vehicles sometimes a misaligned or bad part makes it's way on the vehicle, hopefully it fails when under warranty.

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