A Tale of Diagnostic Woe

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Re: A Tale of Diagnostic Woe

Post by DamageWagon » Wed Jun 20, 2018 11:26 pm

What a bunch of shenanigans. Damn dude. “Heme reliability - twice the bolts it needs to run”

When I removed my passenger valve cover I bumped the AC lines and that’s all it took to break the connection at the evap core. Any smell of refrigerant?

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Re: A Tale of Diagnostic Woe

Post by olyelr » Thu Jun 21, 2018 12:29 am

Reloaderguy wrote:
Wed Jun 20, 2018 9:31 pm

For guys in the greater Seattle area that need a solid dealer, I have a contact for a good one now.
I am happy for you that you are now working with a capable dealer. Congrats on that, anyway! :rockon:
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Re: A Tale of Diagnostic Woe

Post by KevinABQ » Thu Jun 21, 2018 2:32 am

Uh, they put known bad parts back in a customers vehicle and lied to the customer on the paperwork? Hmm, who else did they lie to?
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Re: A Tale of Diagnostic Woe

Post by Reloaderguy » Thu Jun 21, 2018 3:09 am

FCA

Here's a wild hypothesis: My RO was open for a month and they wanted to close it so they had me bring the truck back and reused old parts...or just didn't feel like finishing the work.

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Re: A Tale of Diagnostic Woe

Post by RustyPW » Thu Jun 21, 2018 5:23 am

Think I would be lawyering up. For 2 reasons. To go after the first dealer and to get my ass out of jail after I choked the living shit out of someone.
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Re: A Tale of Diagnostic Woe

Post by flattire » Sat Jun 23, 2018 4:25 pm

Hard enough to find an "honest" dealer.

Next up....find an "honest" lawyer.

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Re: A Tale of Diagnostic Woe

Post by olyelr » Sat Jun 23, 2018 8:34 pm

flattire wrote:
Sat Jun 23, 2018 4:25 pm
Hard enough to find an "honest" dealer.

Next up....find an "honest" lawyer.
Yea. Ok.
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Re: A Tale of Diagnostic Woe

Post by Reloaderguy » Mon Jun 25, 2018 2:43 pm

Word on the street is the MDS lifters are what's going out. If you have loud lifters get a friendly dealer to warranty them because they take the cam out. Also, there's no lifters available for warranty because they're BO'd.

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Re: A Tale of Diagnostic Woe

Post by NickTF » Mon Jun 25, 2018 3:03 pm

....I remember some guy named RickEF or something similar saying the MDS lifters were trash.........

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Re: A Tale of Diagnostic Woe

Post by Reloaderguy » Tue Jun 26, 2018 12:27 am

NickTF wrote:
Mon Jun 25, 2018 3:03 pm
....I remember some guy named RickEF or something similar saying the MDS lifters were trash.........
Never heard of her.

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Re: A Tale of Diagnostic Woe

Post by Reloaderguy » Wed Jun 27, 2018 8:06 pm

The new lifters should be in tomorrow. They are on national backorder so the dealer called a dozen different dealerships and purchased one at a time.

I mentioned I was going to take legal action to recover the cost to fix the damages the last dealer caused. The dealership that has my truck contacted the owner of the local dealership and they are going to pay for the repairs. I'm still out well over $500 in transportation as well as 8 weeks of the truck being out of my possession. They claimed they were going to call me directly to apologize but I seriously doubt it.

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Re: A Tale of Diagnostic Woe

Post by Sweet5ltr » Thu Jun 28, 2018 8:13 am

Every time I think about purchasing a lifetime warranty, I look at all the frustration I've had and others have experienced with dealerships for minor issues. I had to go up to RAM Corporate, posting pictures on RAM's social media to even get a headlight replaced during my bumper-to-bumper coverage, as the dealership wasn't going to place a matching set of headlights on my $50,000 truck. They thought one chrome and one black trim headlight was perfectly acceptable, and wanted me to pay for the other (new) chrome headlight assembly to match. I just don't have the patience for that kind of stupidity anymore.
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Re: A Tale of Diagnostic Woe

Post by NickTF » Thu Jun 28, 2018 10:52 am

Lifetime warranty be like: the transmission is supposed to not function. All is according to schedule. Thanks for contributing to my bottom line. Have a nice day.

Save yourself money and headaches, just fix it yourself or spend the time finding a competent mechanic regardless of where they work.

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Re: A Tale of Diagnostic Woe

Post by Reloaderguy » Thu Jun 28, 2018 10:57 am

Sweet5ltr wrote:
Thu Jun 28, 2018 8:13 am
Every time I think about purchasing a lifetime warranty, I look at all the frustration I've had and others have experienced with dealerships for minor issues. I had to go up to RAM Corporate, posting pictures on RAM's social media to even get a headlight replaced during my bumper-to-bumper coverage, as the dealership wasn't going to place a matching set of headlights on my $50,000 truck. They thought one chrome and one black trim headlight was perfectly acceptable, and wanted me to pay for the other (new) chrome headlight assembly to match. I just don't have the patience for that kind of stupidity anymore.
I'm right there with you. If an extended warranty was a good deal, FCA wouldn't hound me night and day to buy one. Further, unless I'm willing to drive three hours minimum, I basically don't have a warranty now. If I purchased an extended warranty I'd be in for the same fight plus being out $2k.

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Re: A Tale of Diagnostic Woe

Post by MJockey » Thu Jun 28, 2018 3:33 pm

Reloaderguy wrote:
Wed Jun 20, 2018 6:53 pm
The diagnosis is bad lifters
So the question of the day is, Is this a design flaw of just a bad run of lifters?
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Re: A Tale of Diagnostic Woe

Post by Retired BLM Rig » Thu Jun 28, 2018 4:37 pm

MJockey wrote:
Thu Jun 28, 2018 3:33 pm
Reloaderguy wrote:
Wed Jun 20, 2018 6:53 pm
The diagnosis is bad lifters
So the question of the day is, Is this a design flaw of just a bad run of lifters?
No, it’s just injector echoes, caused by aftermarket suspension components reflecting the sound waves. :doh:

Does Oregon have a bureau of automotive repair for reporting bad service departments? Let them feel your wrath young strapping lad!

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Re: A Tale of Diagnostic Woe

Post by Reloaderguy » Fri Jun 29, 2018 9:46 am

Retired BLM Rig wrote:
Thu Jun 28, 2018 4:37 pm
MJockey wrote:
Thu Jun 28, 2018 3:33 pm
Reloaderguy wrote:
Wed Jun 20, 2018 6:53 pm
The diagnosis is bad lifters
So the question of the day is, Is this a design flaw of just a bad run of lifters?
No, it’s just injector echoes, caused by aftermarket suspension components reflecting the sound waves. :doh:

Does Oregon have a bureau of automotive repair for reporting bad service departments? Let them feel your wrath young strapping lad!
FCA is reopening and escalating the case from May.

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Re: A Tale of Diagnostic Woe

Post by olyelr » Fri Jun 29, 2018 12:33 pm

Retired BLM Rig wrote:
Thu Jun 28, 2018 4:37 pm



No, it’s just injector echoes, caused by aftermarket suspension components reflecting the sound waves. :doh:

Does Oregon have a bureau of automotive repair for reporting bad service departments? Let them feel your wrath young strapping lad!
Lmao! :lol:
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Re: A Tale of Diagnostic Woe

Post by TankerZak » Fri Jun 29, 2018 11:38 pm

olyelr wrote:
Fri Jun 29, 2018 12:33 pm
Retired BLM Rig wrote:
Thu Jun 28, 2018 4:37 pm



No, it’s just injector echoes, caused by aftermarket suspension components reflecting the sound waves. :doh:

Does Oregon have a bureau of automotive repair for reporting bad service departments? Let them feel your wrath young strapping lad!
Lmao! :lol:
I literally woulda lost my shit on the service manager if they even thought about uttering that absurd phrase out loud with a straight face...
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Re: A Tale of Diagnostic Woe

Post by Reloaderguy » Tue Jul 03, 2018 2:05 pm

Fixed. Now for the open complaint with FCA. They called me this morning, I sounded lik Les Grossman.

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Re: A Tale of Diagnostic Woe

Post by DamageWagon » Tue Jul 03, 2018 3:56 pm

Is the UN working on that binding resolution yet?

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Re: A Tale of Diagnostic Woe

Post by olyelr » Tue Jul 03, 2018 5:05 pm

Reloaderguy wrote:
Tue Jul 03, 2018 2:05 pm
Fixed. Now for the open complaint with FCA. They called me this morning, I sounded lik Les Grossman.


https://m.youtube.com/watch?v=T0DlyqaoAd0
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Re: A Tale of Diagnostic Woe

Post by Reloaderguy » Tue Jul 03, 2018 8:18 pm

DamageWagon wrote:
Tue Jul 03, 2018 3:56 pm
Is the UN working on that binding resolution yet?
We'll see, the local dealer reinstalled used parts and billed FCA. The only thing FCA likes doing less than honoring it's warranty is paying fraudulent warranty claims.

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Re: A Tale of Diagnostic Woe

Post by Reloaderguy » Thu Jul 05, 2018 3:37 pm

FCA just added a free service contract to my truck and acknowledged that the local dealer is no longer a viable solution for warranty work. There is more to come...


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